Privacy Policy

HOT VOX is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you (or that you provide us with), how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it:

Artist Data:

As a band or artist, when you register to play for us or for our service we need to know your name, email address, mobile number and home address if you are requesting physical tickets to be sent to you. We gather this information to allow us to process your registration and to then be able to contact you via email or phone in order to book you for a suitable show.

If you are successfully booked for an event your contact name, email address and mobile number will be shared with the other artists on the bill in order to arrange a Kit Share.

By registering to play with HOT VOX or if you have joined our mailing list via our mailing list form, responded to an offer to join the mailing list, purchased an online ticket for a HOT VOX event or by connecting your Facebook account with our website in order to vote for a band or artist in one of our competitions, we will also send you information about events organised by HOT VOX, special offers relating to our events, competitions and other purchasing opportunities and information from organisations that we work closely with.

We may also contact you for market research purposes. The information may relate to events promoted or services offered by third parties, we will not however share your information with these third parties unless you give your consent. No third parties will be able to mail you directly and your information will never be sold, hired or given to any other third party without your consent.

Customer Data:

As a customer, when purchasing a ticket to one of our events, you have the option to Opt In to receiving marketing emails from Hot Vox.

When you have purchased a ticket or signed up to our mailing list, we may store your personal information such as name and email address indefinitely in order to send you relevant information about events and on-going promotions .

Online Voting:

When using our online voting system to vote for a specific artist for one of our online competitions we may collect certain information about you such as your Facebook name, IP address and the email address associated with your Facebook account. We collect this information in order to verify the vote is legitimate and from a real Facebook account. We do not use this information for anything other than account verification.

This data is stored in our website until the competition has closed, at which point all user data and information is deleted.

As always, you can request any deletion of all personal data with contact information included at any point by emailing info@hotvox.co.uk. This process may take up to 28 days.

If you do not want to receive information and offers:

You have the right to prevent marketing information being sent direct to you. If you prefer not to receive information and offers from us, you can opt out of further marketing by following the “Unsubscribe” procedure at the bottom of any HOT VOX newsletter or by emailing info@hotvox.co.uk. This process may take up to 28 days.

Updating and correcting information:

You may correct your personal information by emailing us at info@hotvox.co.uk. This process may take up to 28 days.

Please include your name, address, and/or email address when you contact us. We would encourage you to promptly update your personal information if it changes.

Access to Information:

You the right to access information held about you. Please email info@hotvox.co.uk. This process may take up to 28 days.

Security:

We will take precautions to keep your information secure, but we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Links:

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.

Your rights:

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by not registering for certain services, competitions and/or connecting your Facebook account to our website in order to vote in certain competitions run with any third party organisation or checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via email at info@hotvox.co.uk.

IP Addresses and Cookies:

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us: To estimate our audience size and usage pattern, to store information about your preferences, and so allow us to customise our site according to your individual interests, to speed up your searches, to recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that during your visits to the HOT VOX website you may notice some cookies that are not related to HOT VOX. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. HOT VOX does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Your consent:

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Regularly reviewing this page will ensure that you are always aware of what information we collect and how we use it. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. By submitting your information you consent to these transfers.

How to contact HOT VOX:

If you would like to contact us with any queries please contact info@hotvox.co.uk